BOSKA Consumer Support

Your account 2

• Changing account details
• Adding a payment method

Your order 7

• Using our webshop
• Stock status
• Place order in our webshop
• Add product to the cart
• Check your cart

View all 7

Delivery 5

• Who is the carrier?
• How long will the delivery take and what are the shipping costs?
• Is the delivery time flexible?
• I need a copy of my invoice for my order. How do I go about with it?
• Do you ship to the United Kingdom?

How to return 4

• How to return?
• What is the reflection period?
• Can I exchange a product?
• How long does it take to return my payment?

Damaged or missing product(s) 1

• Received a damaged product?

Gifts 2

• Gift vouchers for birthdays
• Gift vouchers for anniversaries

Coupons 2

• Coupons for members
• Coupons for non-members

Boska Club Membership 0

Contact information 3

• Our company details
• How can I contact you?
• Do you have a showroom which I can visit?

Our legal stuff 3

• Privacy Statement
• Our disclaimer
• Terms and conditions

Guarantee procedure 4

• 10-year warranty for BOSKA Food Tools upon registration
• What does this warranty entail?
• Register your Food Tool for the 10-year warranty
• Is your Food Tool broken or damaged?

Complaints procedure 1

• How can I file a complaint?

Fondue Sets 7

• On what type of stove or heat source can I use my fondue pot?
• Which fondue set is most suitable for induction stoves?
• Can I buy a fondue pot separately?
• How do I figure out how many persons a cheese fondue set can serve?
• What can I use to fill up the fondue burner?

View all 7

Cheese 7

• Which cheese slicer should I use for which type of cheese?
• What does BSF™ mean?
• How can I best take care of my wooden boards?
• Which cheese knife do I use for which cheese?
• How can I best take care of my wooden boards?

View all 7

Inspiration 2

• Does BOSKA have recipes for the various products?
• How do I create a cheese board?

Can I purchase professional items? 1

• I don't have a business account. How can I purchase professional items nevertheless?

Product Manuals 1

• Our product manuals can be found here

Meat & Veggie Knives 1

• My knives show traces of rust. How is this possible?